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BoeingQuality
Quality Stand Down & B-787 Lab Testing
Led Boeing's Quality Stand Down initiative and directed avionics/software testing in the B-787 lab — 15% defect reduction, 20% reliability improvement.
Overview
As Electrical Systems Design Analyst (Quality Focus) in Everett, WA (Feb–Dec 2024), coordinated cross-functional engineering stakeholders for Boeing's Quality Stand Down and directed avionics/software testing in the B-787 lab.
Problem Statement
Quality issues spanned nine engineering functions with fragmented reporting into senior leadership, and the B-787 lab needed disciplined test coordination to validate software integrity.
Constraints & Stakeholders
Constraints
- ▸Nine engineering functions
- ▸Regulated aerospace environment
- ▸Cross-program (787 vs 737) process alignment
Stakeholders
- ▸Engineering Leadership
- ▸Quality Organization
- ▸Airplane Systems
- ▸Software & Avionics Test
Approach & Methodology
- 1Defined scope, milestones, and objectives for the Quality Stand Down initial phase and aligned cross-functional teams
- 2Served as Airplane Systems focal for Quality Leadership Review, consolidating feedback from nine engineering functions into executive reports
- 3Directed avionics and software testing in the 787 lab, ensuring compliance with operational and quality standards
- 4Analyzed 737 management process and merged it with the 787 ETAC/ACE process to improve production tracking and accountability
Timeline
Stand Up
Scope, milestones, and cross-functional alignment
Execute
Lab testing and quality rollups to leadership
Integrate
787/737 ETAC/ACE process merge
Deliverables
- Quality Leadership Review reports
- 787 lab test coordination
- Merged ETAC/ACE process
KPIs & Results
15%
Defect reduction (initial phase)
20%
Reliability improvement
9
Engineering functions integrated
Lessons Learned
- ▸Executive rollups drive decisions only when the format forces an owner and a next step.
- ▸Merging two programs' processes is a change-management problem before it is a tooling problem.